Frequently Asked Questions
1. What is included in the Orca Solo Adventurer Bundle?
The Orca Solo Explorer Bundle includes a 1-person inflatable raft, a sturdy paddle, a spacious duffel bag, and a high-powered electric pump.
2. What is included in the Orca Duo Explorer Bundle?
The Orca Duo Adventure Bundle includes a 2-person inflatable raft, two durable paddles, a roomy duffel bag, and a quick-inflate electric pump.
3. What are the dimensions of the rafts?
The dimensions of the 1-person raft in the Solo Adventurer Bundle are designed to comfortably accommodate a single individual. The 2-person raft in the Duo Explorer Bundle is larger, designed to comfortably accommodate two individuals. For specific measurements, please refer to the product description on the bundle page.
4. How do I inflate the raft?
Each of our rafting bundles includes an electric pump that makes inflating your raft easy and efficient. Simply connect the pump to the raft's inflation valve and power on the pump.
5. How do I deflate and store the raft?
To deflate the raft, open the inflation valve and allow the air to escape. The included electric pump can also be used to expedite the deflation process. Once deflated, fold the raft carefully and store it in the provided duffel bag.
6. Are the rafts durable?
Absolutely! Our rafts are designed with high-quality, durable materials that can withstand the rigors of outdoor use. They are resistant to punctures and UV damage, ensuring they'll last you for many adventures to come.
7. How much weight can the rafts hold?
The 1-person raft in the Solo Explorer Bundle is recommended to safely support a 250 lbs person plus gear. The 2-person raft in the Duo Adventure Bundle is recommended to safely support up to 500 lbs plus gear.
8. Can the rafts be used in all types of water?
Our rafts are versatile and can be used in a variety of water environments, including lakes, rivers, and coastal waters. However, we do not recommend using them in extreme white-water conditions.
9. Can I return my raft if I'm not satisfied?
We want you to be 100% satisfied with your purchase. If for any reason you are not, please reach out to us at info@orcarafts.com
10. How do I clean and maintain my raft?
After each use, rinse your raft with fresh water and allow it to dry completely before storing it. Regularly check for any signs of wear and tear.
11. How long will it take for my raft to be delivered?
For our pre-launch bundles the shipping times are 30+ days. Due to this we have included free shipping, and guarantee they are worth the wait!
Still have questions?
Contact us at info@orcarafs.com. We're here to help!
Orca Rafts - Your Journey, Our Passion
**Product Liability Disclaimer**
The Orca Solo Adventurer and Orca Duo Explorer rafts (collectively referred to as "Products") are intended for use up to users discretion. Orca Rafts LLC is not responsible for any damage, injury, or warranty claim that occurs with or in connection with any of the Products sold.
By purchasing any of the Products, you acknowledge and agree to accept all responsibility for any risks, injuries, or damages, known or unknown, which might occur as a result of the use of the Products.
Prior to each use of any Product, it is your responsibility to inspect your Product for any damage and undertake any maintenance needed. You agree that, in using the Product, you will always use caution, common sense, and body protection. Failure to use the Product in the manner specified may result in damage to the Product and personal injury or death.
Orca Rafts LLC makes no warranty, express or implied, as to the fitness of the Products for a particular purpose. The Products are sold "as is" and all warranties, express or implied, are disclaimed.